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Welcome to Timexchange!

Timexchange is committed to ensuring that your privacy is protected. This policy sets out how Timexchange uses and protects any information that you give us when you use this website. Please read it carefully.

Timexchange may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 May 2010.

What we collect

Personal information

When your recruitment agency creates your account at Timexchange, they will enter your name and email address as provided by you.

Upon activation of your account at Timexchange you can change these details, and in addition we require that you create a password. Your recruitment agency may require us to collect other personal information at the time of activation.

This information can be edited at any time using the pages accessible through the My Account link.

Timesheet information

During the course of your use of Timexchange we collect time data and comments to your approver and agency, entered by you through the timesheet editing facilities.

Invoicing information

As a contractor you have the option to use Timexchange to manage your invoices to your recruitment agency. Use of this feature requires entering your billing address, IRD number, and optionally your company name and phone number. These details appear on invoices generated on Timexchange. While these details can be edited at any time, these changes will not extend to existing invoices, only invoices generated subsequently.

Optionally you may provide the name and email address of your accountant, who will receive a copy of every invoice generated in your name.

The invoicing feature is entirely optional, although once you have opted to use it; you cannot opt out for that assignment. You may choose not to use it for subsequent assignments.

Information automatically collected

Like other commercial websites, Timexchange collects and stores your web request, Internet Protocol (IP) address, browser type, referring pages, and date and time of your request.

How we use cookies

A cookie is a small file which is placed on your computer's hard drive by your browser. We use four cookies. The first is created on your computer when you sign in, and allows us to keep track of the fact you have signed in by uniquely identify your browser. The second is created on your computer if you select the ‘Remember Me’ option on the sign in page, and keeps you signed in. The third and fourth cookies keep track of which tab you are currently on.

None of these cookies have human readable personally identifying information, and only have meaning to our servers.

Your browser gives you the ability to choose to accept or decline cookies, although most web browsers automatically accept cookies. Declining cookies from Timexchange will prevent you from taking full advantage of the website.

What we do with the information we gather

The data entered by you is required to support your use of Timexchange, and will be shared with your recruitment agency, and approvers appointed by your recruitment agency. However, we will not sell, distribute or lease your personal information to any other third parties unless we have your permission, are required contractually to by your recruitment agency or are required by law to do so.

We also use your information to improve our understanding of your needs and provide you with a better service, as well as to customize the website according to your interests. We will aggregate your information for billing and system monitoring purposes.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.


We are committed to ensuring that your information is secure. We have put in place the following infrastructure to prevent unauthorised access or disclosure of your information.

i. Passwords: In order to access your information, your email address and password is necessary. Your password is stored in encrypted form, and cannot be recovered in human readable form. If you forgot your password, you can reset it using the ‘Forgot your password?’ feature on the sign in page.

ii. Session timeout: Your sign in session will automatically timeout if you do not use the site for 30 minutes.

iii. Encrypted transmission: The sign in process, all pages viewed and all data entered while signed in are protected by industry standard 128-bit Secure Sockets Layer (SSL) encryption. Be sure to look for the padlock symbol in the address bar of your browser.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Terms of Use

This Privacy Policy forms part of the Terms of Use. In the event of a conflict or disagreement between the Privacy Policy and Terms of Use, the Terms of Use will prevail.

Questions and concerns

If you have questions, comments, concerns or feedback regarding this Privacy Policy, please email us at .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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